Returns

Returns

  • Bestia stands for quality.. and for good customer service 


    RETURNS:
    We know that choosing the right size for your dog can be tricky sometimes, specially when they are still growing.

    Therefor don`t worry, you can return every item* within 14 days since receiving your package.

    Just follow these easy steps and conditions:

    1. Items must be still unused and in it`s original condition and packing
    2. Items must be sent back with tracked postage
    3. Contact us before sending anything back! We will guide you thru the return process.

    *Personalized items are made just for you, they are not returnable.


    REFUNDS:
    We will process your return within 10 to 14* business days of receipt and apply a credit to your original payment method. You’ll receive an email from us when this is complete. A credit will appear on your next statement, depending on the issuing bank and billing cycle. We do not refund shipping charges.
    Refunds thru Bank transfer have a 5 € bank commission.

    *During peak seasons please allow up to 20 business days for your return to process.

    If you have any questions regarding a return, please don`t hesitate to contact us
You can submit a return request here

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